Terms of service

Terms of Service

Last updated: June 5, 2026

Welcome to Boxverse.co. These Terms of Service ("Terms") govern your access to and use of our website, services, and the purchase of our custom-made products. By visiting our site or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using any part of our website, you agree to these Terms. If you do not agree, you may not access the website or use our services. You represent that you are at least the age of majority in your jurisdiction.

2. Custom-Made Products & Disclaimer

All products offered at Boxverse.co are custom-made to order.

  • Production Process: Because each item is personalized, production begins immediately upon order confirmation.

  • Cancellations: Due to the bespoke nature of our items, orders cannot be canceled or modified once the production process has commenced.

  • Final Sale: Custom-made items are final sale and non-refundable unless they are found to be defective or damaged upon arrival. Minor variations due to technical limitations (e.g., slight color shifts from digital screens) are not considered defects.

3. Orders and Payment

  • Order Acceptance: When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion. Payment must be cleared in full before we commence production.

  • Accuracy: You represent and warrant that your purchases are for personal use and not for commercial resale. You agree to provide accurate billing and shipping information.

4. Shipping and Delivery

  • Production vs. Transit: Please note that production times (4–6 weeks for custom items) are separate from shipping transit times. Estimated delivery dates provided at checkout are transit estimates only and are not guaranteed.

  • Risk of Loss: Once we transfer products to the carrier, title and risk of loss pass to you. We are not liable for delays caused by third-party couriers or customs processing.

5. Intellectual Property

All content on this website, including designs, logos, text, and graphics, is the property of Boxverse.co and/or our licensors. Unauthorized use of our intellectual property is prohibited.

6. Relationship with Shopify

Our store is powered by Shopify. By using our Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Boxverse.co. You expressly release Shopify from all claims related to your purchases.

7. Limitation of Liability

To the fullest extent provided by law, in no case shall Boxverse.co, our partners, or affiliates be liable for any injury, loss, or consequential damages of any kind, including lost profits or loss of data, arising from your use of the Services or any products procured through the Services.

8. Prohibited Uses

You may not use the Services for any unlawful purpose, including but not limited to: transmitting viruses, using automated scraping tools/AI bots, spamming, or violating the intellectual property rights of others. We reserve the right to terminate your account without notice if these Terms are violated.

9. Changes to Terms

We reserve the right to update these Terms at any time by posting updates to our website. Your continued use of the Services following such changes constitutes acceptance of those updates.

10.Product Representation & Color Variance:

We make every effort to display our products as accurately as possible. However, please note that the colors and appearance of the final product may differ from how they appear on your screen due to variations in display settings, device configurations, and the specific lighting conditions during photography. Because all items are custom-made, slight variations in color, texture, or finish are inherent to the production process and are not considered defects or grounds for a refund.

11. Contact Information

If you have questions regarding these Terms, please contact us:

  • Trading Name: S&A International (Boxverse.co)

  • Email:support@boxerse.co

  • Administrative Office: No. 73, Badar, khi, 75500, PK